We are delighted to announce that Youth Focus: North East has completed the assessment process, and recently received ISO 9001 certification. Gaining this international quality mark is a major achievement for our organisation, and is the result of a great deal of hard work, over many years, by our staff and Board of Trustees. Receiving the ISO 9001 award is helping us to demonstrate that our work with young people and professionals in the North East is quality assured and of the highest standard.
Our quality policy and its objectives are integral to the working of Youth Focus: North East and are applicable to all staff working for, or on behalf of, the organisation. Youth Focus: North East will support staff participation in maintaining quality standards through ongoing professional development to ensure the necessary knowledge, capacity, and networks are in place. Youth Focus: North East is an advocate of best practice, not only within our organisation but also for youth work and the wider social sector.
The process was guided by Anna Spencer who was instrumental in helping us achieve the mark. We would like to say a big thank you to Anna for all of her hard work during the process.